Returns & Exchanges

At douxds, we want you to feel confident in your skin and our products. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy to ensure your grooming routine remains stress-free.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original packaging and were purchased within the last 30 days to qualify for a full refund or exchange.

• 2.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

• 3.
  Pack and Ship

  Securely package your items, attach the provided shipping label to the outside of the box, and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects your return, we will process your refund back to your original payment method within 5-7 business days.